Service Ineffectual Level

The Service Ineffectual level occurs when an organization descends into a technological backwater where the IT enterprise delivers services as silo-based or bottom-up automation solutions under the pretense that it is adopting SOA. Services delivered during this level are generally not actual units of service-oriented logic. They are most likely single-purpose software programs labeled as services because they use a service technology (such as Web services, REST services, cloud-based services, etc.).

This level represents an IT initiative that, under the guise of “SOA”, is tactically focused without much regard for service-orientation or the steps necessary to attain the strategic target state associated with SOA and service-oriented computing.