The SLA monitor is associated with the Service-Level Agreements (SLAs) metric and can be used to calculate the service level of deployed software and compare it against the agreed upon SLA requirements.
The SLA monitor can be used during the Release, Deploy and Operate stages.
The purpose of this monitor is to provide a clear view of how a deployed software program performs against its proposed and expected SLA.
The SLA monitor reads SLA information from a database (1). The SLA monitor collects current performance and availability data about Component A from the performance and availability monitors (2). The SLA monitor notifies the operations team about the SLA status of Component A.